Refund policy
Returns, exchanges & refunds
We want you to love your Bodyleen. If your bodysuit doesn't fit or isn't right for you, you can request an exchange or a refund within 14 days of receiving your order.
Conditions
- The item must be unworn and unwashed, with its original tags attached and in its original packaging.
- For hygiene reasons, items that have been worn or washed cannot be exchanged or refunded.
How to request a return or exchange
Contact our customer support at bodycinch@gmail.com with your order number and the reason for your request. Our team will send you the return instructions. Items sent back without contacting customer support first cannot be accepted.
Exchanges
Once we receive and check your item, we send you the new size.
Refunds
Once your return is received and approved, we refund you on your original payment method. Depending on your bank, the amount may take a few business days to appear.
Damaged or wrong item
Please check your order when you receive it. If an item is damaged or you received the wrong one, contact our customer support within 48 hours with a photo and we will make it right at no extra cost.